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FAQ

Who are Makemeadress?

Makemeadress are Alexandra King and Anna Vickery, friends who make beautiful dresses.

Where are the dresses Made and How?

We design, cut and sew every dress ourselves from our Somerset studios in the UK. We do not outsource any work and do not run a Factory. We occassionally have help from our wonderful friends and family and hand make every dress with craftsmanship.

Order Times?

Ready to wear dresses are shipped out within two days from ordering.

We carefully hand make each dress to order. During busy times we can take up to 8 weeks to cut and make your dress for you. We work on a first come first serve basis, if you would like to have your order made a priority please contact us before ordering.

What methods do you Payment do you accept?

We accept Visa, Matercard, American Express and Paypal. We use PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do You Have A Size Guide?

Yes Here it is.
X Small - Bust: 32" Waist: 26" Hips: 34"
Small - Bust: 34" Waist: 27" Hips: 36"
Medium - Bust: 36" Waist: 29" Hips: 38"
Large - Bust: 38" Waist: 31" Hips: 40"
x Large - Bust: 40" Waist: 33" Hips: 42"

Do you Make to Measure?

Yes we do, as every dress is made to order we can make your dress to your measurements. As long as your waist measurement is smaller than your underbust measurements we can make your dress. Please provide these at the same time as placing your order.

Do you Make Plus Size Dresses?

At the moment we are unable to make and design plus sized dresses as we do not have the expertise in this area. We are able to make dresses up to a 36" waist.

Can you design me a custom dress?

Yes, we love to take on custom orders and will happily design and make a dress especially for you. Please contact us with your request.

Can you make my bridesmaids dresses?

We love to make individual dresses for bridesmaids. We don't like to make the same dress for each bridesmaid as the same design never seems to work on everyone. Instead we will tailor the design to suit the individuals and make each dress one by one.

How Do You Ship Items?

All dresses are sent in card boxes, wrapped in tissue.
UK items are sent via 1st class recorded delivery with Royal Mail
Overseas items are sent via International signed for Airmail or Airsure with Royal Mail.

Do you accept returns?

If you are not completely satisfied with your purchase you may return it within 7 days from receiving it in it's original, mint condition and packaging. We regret we are unable to refund any postage costs.

All made to order dresses are non returnable and non refundable as they have been specially cut and made for you. If for any reason you are not happy with your dress please do contact us and we will do everything we can to resolve your concerns. First alterations are free of charge and then further alterations are carried out a labour cost.
At our discretion we may opt to refund, replace, repair or offer a discount on a future purchase. Shipping will not be refunded.

Are your dresses Ethical?

Running our business ethically is very important to us. We very carefully source vintage and new fabrics for our dresses, using fair trade fabrics where available and aim to buy British produced fabrics and components where we can.
We ask our suppliers to check the factories used to weave thier fabrics for welfare.
We are not perfect, we have made a promise to continue our reasearch into ethical and fair trade fabrics and to making improvements to the ecology of our dresses.
Here is our blog post on the subject: Ethical Blog Post

Do you sell anywhere else?

We also have a shop at Etsy as we love being part of the creative community there and we also have a boutique at ASOS in the marketplace.

Do you have a blog?

Yes we love to update our blog with our various projects and vintage finds.
Our Blog